AI features often look great in a product demo but struggle in the real world. A UX Health Check ensures your AI is meeting customer expectations instead of quietly undermining trust and conversion.
It’s a structured review of how AI performs when real people use it. The check evaluates whether interactions are intuitive, reliable, and supportive of customer goals—not just technically functional.
Low adoption, repeated complaints, or conversion drop-offs at AI touchpoints are red flags. These issues usually stem from usability gaps, not technical bugs.
A proactive health check saves costs by catching problems early and improving customer loyalty.
Request an AI UX Health Scorecard to see where your features stand.
